Contact Us
Questions, suggestions, or feedback. We're here to help.
Send feedback
Have a question, suggestion, or feedback about BVUNZO? Your input helps us improve the platform.
We review every message
Other ways to contact us
Email Us
For general inquiries, contact support@bvunzo.com. We aim to respond within 48 hours.
Privacy Matters
For privacy-related inquiries, please see our Privacy Policy for contact details.
Terms of Service
For questions about our Terms of Service, review the document or contact us.
Feature Requests
Have an idea for a new feature? Use the feedback form to let us know.
Frequently Asked Questions
What exam boards do you support?
ZIMSEC and Cambridge. You choose your board at sign-up, and content is filtered accordingly.
Is there a mobile app?
BVUNZO is web-based and works on desktop, tablet, and mobile. No download needed.
How much does it cost?
Getting started is free. Check the pricing page for premium features.
Can I reset my progress?
Yes. When you reach 100% coverage in a subject, you can reset your progress. Your current run is saved, and a new run starts with all questions available again.
How do I see my weak areas?
The Explorer Performance Board shows topics to review. The Topical Progress Tracker shows phase accuracy and trend labels.
How quickly do you respond to feedback?
We aim to review all feedback within 48 hours. While we may not respond to every message individually, your input helps us prioritize improvements.
Can I report a bug or issue?
Use the feedback form to report issues. Include enough detail to help us reproduce and fix the problem.
Do you have phone support?
We currently offer support through email and the feedback form.
How do I request a new feature?
Send feature requests through the feedback form. We review all suggestions for future updates.
Response times
We aim to acknowledge inquiries within 48 hours on business days.
Email: support@bvunzo.com
Office Hours
Monday – Friday: 9:00 AM – 5:00 PM (CAT)
Weekends: Limited support, but the feedback form remains available
Privacy: All feedback and communications are handled in accordance with our Privacy Policy.
Contact BVUNZO
For questions, suggestions, or feedback, contact us.