Your Privacy Matters

Privacy Policy

How BVUNZO handles account data, learning progress, payments, creator activity, community activity, feedback, and device information.

Last Updated: 6 July 2026

Introduction

BVUNZO is an exam preparation platform operated by Nosant Technologies (Private) Limited. This Privacy Policy explains what information we collect, why we collect it, how it supports the BVUNZO service, and the choices users have over their information.

This policy is written for the current BVUNZO platform, including learner accounts, creator accounts, Question Explorer, Academy, assessments, Progress pages, community features, subscriptions, feedback, notifications, and related platform services.

BVUNZO uses personal and learning data to run the platform: create accounts, verify users, organise subjects, record practice attempts, show progress, manage subscriptions, support creators, process feedback, and protect the service from abuse.

Information You Provide

The information collected depends on how you use BVUNZO.

Student accountFull name, email address, phone number, date of birth, gender, username, password, role, exam board, level, selected subjects, and agreement to the Terms and Privacy Policy.

Why it is usedTo create your account, verify your email or phone where required, personalise your learning setup, organise ZIMSEC content by your level and subjects, and manage access to the platform.

Profile informationProfile picture, short bio, school affiliation, public leaderboard preferences, and account settings.

Why it is usedTo display your profile, support school/community features, and control whether your streak leaderboard identity is shown, hidden, or anonymised.

Feedback and contact messagesName, email address, message, and linked user reference where applicable.

Why it is usedTo review support requests, suggestions, bug reports, feature requests, and general enquiries.

Creator Hub informationCreator full name, email address, WhatsApp number, YouTube channel URL, optional TikTok profile URL, subject focus, password, verification status, review notes, claims, submitted YouTube tutorial links, video IDs, video titles, thumbnails, and review status.

Why it is usedTo verify creator accounts, review creator applications, manage tutorial claims, link approved tutorials to questions, and show creator learning content inside BVUNZO.

Community informationForum topics, replies, question discussions, comment activity, and moderation status.

Why it is usedTo support learner discussions, moderate community content, and keep the platform useful and safe for students.

Learning and Progress Data

BVUNZO is built around practice and progress tracking. When you use the learning tools, the platform stores activity needed to show your results and guide revision.

Practice attemptsQuestions attempted, selected answers, correct or incorrect status, marks awarded, attempt counts, latest result, and last attempt time.

AssessmentsSmart Assessment and Self Assessment setup, subjects, topics, level, paper, number of questions, start and end times, marks, percentage, duration, status, and performance remarks.

Progress recordsCoverage, mastery, accuracy, XP, streaks, runs completed, weak topics, subject progress, topic progress, defeated topics, conquered subjects, and related progress breakdowns.

Achievements and notificationsRank promotions, badges, missions, challenge outcomes, notification events, read status, delivery status, and related payloads.

This data is necessary because BVUNZO is not only a question bank. It is a structured exam preparation system that uses your practice history to show what you have attempted, what you have mastered, where you are weak, and how your exam preparation is progressing.

Automatically Collected Information

When you use BVUNZO, the platform may collect technical information needed for login sessions, security, abuse prevention, diagnostics, and service operation.

Session and authentication dataLogin state, session cookies, CSRF protection tokens, login count, last active time, verification codes, onboarding stage, account lock/suspension/restriction status, and registration completion state.

Device and network signalsSignup IP address, last seen IP address, browser/device-related request data, and anti-abuse checks such as signup rate limits and disposable email domain checks.

PWA / push notification dataWeb push subscription endpoint, platform type, p256dh key, auth key, active status, and timestamps if you enable browser push notifications.

Payment and Subscription Data

BVUNZO includes subscription and Paynow payment handling. Payment records are used to manage access, renewals, reminders, and payment status.

Subscription dataSubscription tier, status, billing interval, trial dates, current period dates, creation time, and update time.

Paynow payment dataPayment reference, email, item name, amount, currency-related plan data, poll URL, redirect URL, payment status, Paynow reference, payment kind, tier, plan price, subscription link, and timestamps.

Billing remindersReminder type, subscription, period end, sent time, pending renewal status, and renewal links.

BVUNZO stores payment status and subscription records. Paynow processes payments and sends payment confirmations to BVUNZO.

AI and Learning Support

BVUNZO uses AI services, including OpenRouter, to help prepare solutions and cheat sheets. We keep records of these requests.

AI usage recordsYour account reference where available, username, question reference, amount of text processed and generated, cost where supplied, AI model used, time, and request details.

Question support contentCached long solutions, solution steps, final answers, tutorial video links, exam cheat sheets, exam methods, and related question identifiers.

AI-related processing is used to support learning content and platform administration. BVUNZO should not be used to submit unnecessary personal information inside answers, comments, or question-related messages.

How We Use Information

To create, verify, secure, and manage user accounts.
To personalise Academy, Question Explorer, assessments, and learning content by exam board, level, subjects, topics, and progress.
To record attempts, mark answers, calculate progress, show mastery, show coverage, show accuracy, award XP, maintain streaks, and display ranks or achievements.
To manage subscriptions, trials, payments, renewals, billing reminders, and access status.
To support Creator Hub applications, tutorial claims, tutorial submissions, reviews, approvals, and creator account access.
To manage community discussions, moderation, comments, feedback, notifications, and support requests.
To prevent abuse, detect suspicious signups, enforce account restrictions, protect the platform, and troubleshoot technical issues.
To improve BVUNZO content, reliability, performance, and student learning experience.

Public and Shared Information

Some BVUNZO features are designed to be visible to other users or to the public depending on your activity and settings.

ProfilesYour username, display name, profile picture, bio, school badge, and public progress-related presentation may be shown where public profile features are enabled.

LeaderboardsBVUNZO includes public streak leaderboard privacy controls. You may hide yourself from public streak leaderboards or appear anonymously where the account settings allow it.

School featuresIf you choose a school, BVUNZO may use that membership for school badges, school profiles, and school leaderboard features.

Community and creator contentApproved forum posts, replies, question discussions, creator tutorial links, and approved tutorial details may be displayed inside the platform.

Third-Party Services

BVUNZO may use third-party services only where they are needed to operate the platform.

PaynowUsed to start payments, confirm their status, and keep payment references.

Email and verification servicesUsed to send verification codes, password reset messages, billing reminders, and platform notices.

OpenRouter / AI providerUsed to help prepare solutions and other learning materials.

YouTube and TikTok linksCreator Hub stores creator channel/profile links and tutorial video links so approved learning videos can be reviewed and attached to questions.

Hosting, storage, and notification providersUsed to run BVUNZO, store data, keep copies of pages and progress for faster loading, and deliver browser notifications when enabled.

Cookies, Sessions, and Browser Storage

BVUNZO uses cookies and browser/session mechanisms required by Django and the platform, including login sessions, CSRF protection, onboarding flow state, guest access where available, and service operation. These are used to keep you signed in, protect forms, remember relevant setup steps, and operate secure platform features.

If you disable cookies, login, signup, assessments, feedback, and other account-based features may not work correctly.

Data Retention and Account Deletion

BVUNZO keeps account, learning, subscription, creator, feedback, and activity data for as long as it is needed to provide the platform, protect the service, meet legal or operational requirements, and maintain accurate records.

The account management area includes a permanent account deletion flow. When a user deletes an account, BVUNZO removes the user account and creates a deleted-account audit record containing the original user ID, username, email, phone, full name, reason, role, last login, and deletion time.

Account deletion is described in the platform as irreversible. Learning history, saved questions, and progress linked to the account are removed with the account, except for the limited deleted-account audit record.

Security

BVUNZO uses application controls to protect accounts and platform data. These include password hashing, login sessions, CSRF protection, email verification, phone/device verification where used, signup abuse checks, account lock/suspension/restriction controls, secure production cookies, HTTPS-related production settings, and role-based access paths for learners, admins, and creators.

No online system can guarantee absolute security. Users should keep their login details private, use a strong password, and report suspicious activity through the available contact or feedback channels.

Children and Students

BVUNZO is designed for learners, including school-age examination candidates. The signup form collects date of birth and requires users to provide accurate information. Where a learner is a minor, a parent, guardian, school, or responsible adult should assist them in understanding this policy and using the platform appropriately.

Your Choices and Rights

You can update your account details where the account management and profile settings allow it.
You can change public streak leaderboard preferences, including hiding yourself or appearing anonymously where available.
You can remove or change school affiliation where the school affiliation settings allow it.
You can request support about inaccurate information, privacy concerns, or account issues through the contact or feedback channels.
You can use the account deletion feature if you want to close your account permanently.

Privacy requests may include access, correction, deletion, restriction, objection, or other requests available under applicable Zimbabwean data protection law.

Contact About Privacy

For questions about this Privacy Policy or how BVUNZO handles your information, contact BVUNZO through the Contact page or the feedback form when logged in.

Data controller: Nosant Technologies (Private) Limited
Platform: BVUNZO
General support: support@bvunzo.com

Changes to This Policy

BVUNZO may update this Privacy Policy as the platform changes. Updates may be made when new features, payment flows, creator features, community features, notification features, or legal requirements change how information is handled.

Questions about your privacy?

Use the contact page or feedback form to ask about your BVUNZO account data, learning progress, subscriptions, creator data, or community activity.

Contact BVUNZO Sign Up